Activate word of mouth and referrals module icon - Product Management course

Activate word of mouth and referrals

Word of mouth is one of the most powerful and cheapest growth drivers. But it doesn't happen by accident. In this module, you'll learn how to trigger organic sharing, create manual referral loops, reward the right behaviour, and scale what already works. You'll start from first principles (what makes people share), and end with practical tools, templates, and systems to turn users into amplifiers.

70 minutes14 lessons

Lessons

1

What makes word of mouth actually happen

2

How to spot early signs of word of mouth

3

How to design for shareability in product moments

4

How to create simple manual referral workflows

5

How to choose the right referral program reward

6

How to write referral messages users will actually share

7

How to track referrals without overengineering

8

Understanding referral automation tools

9

Referrals amplify value, they don't create it

10

How to manually follow up with happy users for referrals

11

How to make sharing feel like status

12

Why most referral programs fall flat

13

How to leverage community referrals

14

How to test referral copy with AI before shipping

Part of Early stage growth

Discover how to move beyond your first customers, keep them engaged, and set the foundation for sustainable growth.

View full course

Download App

Ready to become a better product manager?

Join 1000+ product people building better products. Start with our free courses and upgrade anytime.

Phone case
Activate word of mouth and referrals | Early stage growth | CraftUp