Effective Date: July 10, 2025
Welcome to CraftUp. These Terms and Conditions (“Terms”) govern your use of the CraftUp mobile application (“App”), operated by an individual based in Italy (“we”, “our”, “us”). By using the App you agree to these Terms. If you do not agree, do not use the App.
You may use the App for personal, non-commercial purposes and in compliance with applicable laws. You must be at least 13 years old to use the App.
You may need an account created with email or third-party sign-in. You are responsible for keeping your credentials secure and for all activity under your account.
CraftUp offers an auto-renewable subscription called UNLIMITED, which gives you access to unlimited daily lessons.
Subscriptions are billed via the Apple App Store and renew automatically unless cancelled at least 24 hours before the end of the current period. Payment is charged to your App Store account at purchase or at the end of the trial if not cancelled in time.
You can manage or cancel your subscription in your App Store account settings.
Refunds: refunds are handled directly by Apple and follow App Store policies. We do not issue refunds for unused portions of a subscription unless required by applicable law.
Users do not upload public content in the App. Interactions occur within the structured features of the App.
If you send feedback or suggestions, you grant us a non-exclusive license to use them without compensation or obligation.
Some content may be generated or assisted by AI. We review and moderate, but we cannot guarantee the absence of errors.
The App, brand, design, text, graphics, and other materials are our exclusive property. You may not copy, distribute, modify, or create derivative works without prior written consent.
We process personal and usage data as described in our Privacy Policy. Depending on how you use the App, this may include:
Some data may be used for tracking across apps and websites owned by other companies, consistent with the App Store data disclosure and your device settings.
Under GDPR and applicable laws you can request access, rectification, deletion, restriction, objection, or data portability. Contact: privacy@craftuplearn.com.
We may suspend or terminate access for violations of these Terms or for misuse of the service.
The App is provided “as is” and “as available” without warranties of any kind to the maximum extent permitted by law.
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits or data. In any case, our total liability is limited to the amount you paid in the 12 months before the claim.
We may update these Terms. If changes are material, we will notify you in the App or by email. Continued use after changes means acceptance of the updated Terms.
We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, war, government actions, or platform outages.
These Terms are governed by Italian law. Before any legal action, contact us to try to resolve the issue informally. Unless otherwise required by consumer law, disputes are subject to the courts of Milan, Italy.
By using the App you agree to these Terms. For Apple platforms, these Terms incorporate the Apple Standard End User License Agreement.
Questions about these Terms: privacy@craftuplearn.com